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Privacy Policy
Last updated: June 15, 2026
NovaFinds Co. operates this store and website to provide you with a personalized shopping experience ("Services"), including all related information, content, features, tools, products, and services. NovaFinds Co. is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, with a particular individual. Personal information does not include publicly available information, or anonymized or aggregated information that does not identify you. Depending on how you interact with our Services, your location, and applicable laws, we may collect or process the following categories of personal information:
Contact information: Such as your name, billing address, shipping address, phone number, and email address.
Financial information: Such as credit/debit card numbers, payment card details, transaction history, payment method, and confirmation details.
Account information: Such as your username, password, security questions, and preferences.
Transaction information: Such as items you add to your cart, wish list, purchase, return, exchange, or cancel.
Communication information: Information shared when you contact us for customer support.
Device information: Such as details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information: Information regarding how and when you interact with our Services.
Sources of Personal Information
We collect personal information from the following sources:
Directly from you: When you create an account, visit our store, or contact us.
Automatically through the Services: Using cookies and similar technologies when you visit our website.
From service providers: When third parties help us provide technology, process payments, or handle data on our behalf.
From business partners: Or other third parties.
How We Use Your Personal Information
We use your information to:
Provide, Personalize, and Improve Services: Fulfill orders, process payments, remember your preferences, manage your account, and provide a tailored shopping experience.
Marketing and Advertising: Send promotional communications (email, SMS) and show targeted online advertisements based on your activity and previous purchases.
Security and Fraud Prevention: Verify accounts, protect against malicious activity, and ensure the security of our store.
Communication: Provide customer support and maintain our business relationship.
Legal Reasons: Comply with applicable laws, respond to legal requests, and enforce our terms and policies.
How We Share Your Personal Information
We may share your personal information with third parties for legitimate purposes, including:
Service Providers: Sharing information with Shopify and other partners that provide IT, payment processing, data analytics, cloud storage, and shipping services.
Business and Marketing Partners: Sharing information to provide targeted advertising and marketing services.
Compliance and Protection: Sharing information to comply with legal obligations (subpoenas, warrants) or to protect our rights, our users, and others.
Business Transfers: Sharing information in connection with mergers, acquisitions, or bankruptcy proceedings.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information regarding your access to and use of our Services. Information you provide is transferred to and processed by Shopify in accordance with their privacy practices. For more details on how Shopify uses your personal information, please refer to the Shopify Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their specific privacy policies.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe your child has provided us with personal information, please contact us at the address below to request its deletion.
Security and Retention
While we strive to protect your information, no security measure is perfect. We recommend avoiding the use of insecure channels to send sensitive information. We retain your personal information only as long as necessary to provide our Services and comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have the right to access, delete, correct, or request the portability of your personal information. You can manage your communication preferences by opting out of marketing emails using the unsubscribe link provided in our messages. To exercise these rights, please contact us at support@nova-finds.com.
Complaints
If you have a complaint regarding how we process your personal information, please contact us at the email below. Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside of your country of residence. When transferring data from the EEA or UK, we utilize recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us via email at support@nova-finds.com.